I received some new data from Yahoo! about how consumers are using the Internet specifically to select agents (4/08, n=500). Here are top-level findings provided by Yahoo!:
- Consumers spent an average of 12 hours online researching agents and 75% selected an agent within one week of starting their search
- Home buyers and sellers consider approximately two agents before making a final decision
- 74% of people who accessed an agent Web site got there with the help of a search engine
- 45% of respondents used the Internet to learn about agents they didn’t know existed
- 41% discovered special deals and promotions offered from an agent through the Internet
These data offer more confirmation of the Internet’s influence on consumer decision making. There’s no comparison with word of mouth, which probably accounts for the highest percentage of leads to realtors.
July 9, 2008 at 1:42 pm
[…] why I haven’t been blogging. Anyway, I have been keeping up a bit with my reading and this post from Greg Sterling caught my attention with some interesting data from Yahoo! Real Estate and so I quote it here in […]
July 9, 2008 at 3:50 pm
Where did you find the Yahoo data? I’d be interested in looking this over as well. Thanks!
July 9, 2008 at 4:23 pm
http://rismedia.com/wp/2008-07-08/online-resources-vital-to-real-estate-agent-selection/
There’s the release
July 10, 2008 at 5:01 am
Hi Greg,
Do you have a link to the actual study. I went to Yahoo, but was not successful finding it.
Thanks.
Marilyn Wilson
July 10, 2008 at 12:25 pm
Marilyn: I have a link to the press release above. I don’t have the base data itself.
July 30, 2008 at 10:56 am
[…] in the UK, yet. Written by Mike Carter on July 30, 2008 We know that consumers will spend up to 12 hours researching local areas to connect with agents who might help them out and most of that is conducted online. […]