Ever since we wrote about Mosio in October of 2007 we’ve been watching and waiting for someone to really break-through with a human-powered mobile search utility that can archive scale. ChaCha and kgb to varying degrees have done that and represent a hybrid between traditional directory assistance and Web search; one can ask any question of a quasi-professional human in the background, while some query responses are automated via a database.
Yahoo! Answers uses community to answer questions but answers don’t show up in real time; although Yahoo!’s Marc Davis has told me that increasingly there are responses in near-real time from the community.
Twitter and Facebook have the potential to evolve or develop angles that enable them to be used as Q&A services — what I’ve called in the past “social DA.” But those use cases are not fully developed on either site.
Now Aardvark, which we can call an “answer community,” is trying to bring all these things together.
The rest of this post is on LMS.