CitySquares is trying something novel. It’s allowing SMBs that appear on the site to opt out of being reviewed by consumers. However to avail yourself of this benefit you have to be a paying customer. Here’s how CEO Ben Saren describes it on the CitySquares blog:
So now, if you’re a small business owner you can opt-out of consumer reviews on your CitySquares business profile.
Here’s how it works:
- If you are a paying customer, you can choose between having reviews, or not having reviews. Period. End of story. There is no gray area – reviews are either enabled, or disabled, for paying customers only.
- If you are not a paying customer, we cannot disable reviews. You must be a customer. And all it takes is $5.99/month to become a customer, and that is all it costs to have reviews disabled on your profile. Not a penny more.
What do others think of this idea?