Local SEM firm Yodle announced that it just opened a North Carolina office, bringing the number of regional offices it operates to six. Yodle competitor ReachLocal just gained official Google reseller status.
Here’s an amusing set of dueling ads from the two companies on Google (query: “reachlocal“):

January 10, 2008 at 2:08 am
How does that make them any different from G certified professionals or companies?
March 17, 2008 at 11:16 pm
Yodle makes false promises. I have recently signed up for their service. My account rep promised they could increase targeted traffic to my website. After the first few weeks of no traffic, they stopped returning email messages for updates on my account. I tried to get them to resolve the issue, but with no avail. Here is a quote from the last un-answered email. ā3rd and final request. Next requests will go to the credit card company, BBB and the Attorney General Office of both our states, and RipOffReport.com.ā I would have to caution anyone on wants to use this company, make sure you do your homework before selecting a company to do your online advertising.
March 25, 2008 at 1:05 am
As the CEO of Yodle, I take the satisfaction of every customer very seriously. Yodle prides itself on providing high quality and affordable business leads to small business customers. We are also proud of our high levels of customer service for our thousands of clients, many of which are documented on our website here: http://www.yodle.com/whyyodle/clients/.
With that, I am surprised to read this post and would like to take immediate action to address your concerns. Please email me your contact information to info@yodle.com (will go directly to me), so I may understand and resolve the issues you encountered. Thank you in advance.
Court Cunningham, CEO
May 1, 2008 at 3:59 pm
Iād like to formally update and correct my previous posting related to Yodle. The management at Yodle promptly resolved my issues. Thank you Yodle for your professionalism and understanding.