http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/ Greg Sterling's Thoughts on Online and Offline Media Wed, 08 Oct 2008 06:46:12 +0000 http://wordpress.org/?v=MU hourly 1 http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103629 joe Wed, 17 Oct 2007 17:45:02 +0000 http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103629 How about "constructive" vs. positive or negative. Users could also be given an option of rating a review "Malicious"/"Suspicious" etc. Once enough of these ratings are accrued, the review is deleted and the reviewer "flagged" as having contributed possibly biased/exaggerated comments in the past. How about “constructive” vs. positive or negative. Users could also be given an option of rating a review “Malicious”/”Suspicious” etc. Once enough of these ratings are accrued, the review is deleted and the reviewer “flagged” as having contributed possibly biased/exaggerated comments in the past.

]]> http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103625 Malcolm Lewis Wed, 17 Oct 2007 17:30:03 +0000 http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103625 Thanks, Greg. I shifted my position. I think you have to allow negative reviews to be truly useful to the consumer. But I also think you need a feature that allows the business to respond to a negative comment so that both parties are heard. I also like allowing users to vote on whether or not they found a review useful. Thanks, Greg. I shifted my position. I think you have to allow negative reviews to be truly useful to the consumer. But I also think you need a feature that allows the business to respond to a negative comment so that both parties are heard. I also like allowing users to vote on whether or not they found a review useful.

]]> http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103614 Paul Wed, 17 Oct 2007 16:36:24 +0000 http://gesterling.wordpress.com/2007/10/17/ourfaves-creates-positive-culture/#comment-103614 How cute. Next time I get burned by a mechanic I'll just go to OurFaves and write something nice about the mechanic I didn't use. How cute. Next time I get burned by a mechanic I’ll just go to OurFaves and write something nice about the mechanic I didn’t use.

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